Ride hailing service Careem fires captains involved in fraudulent activities

Careem is the large name in ride hailing services not only in Pakistan but all across Asia. The service has been famous for its efficient services in hailing cabs.

There were rumors that the captains were involved in activities that were not allowed in the rule book. This came under cheating the company and dodging the policy. The rumors were confirmed by the officials at Careem. They told in their statement that large number of captains has seen their punishment for dodging the company in the shape of getting fired.

The captains at Careem were ditching the company in sense that they would book the rides themselves and try to meet the target. Once the target is met, the company owed them a bonus. They surely played a double benefit game. The company offered the captains bonuses on weekly, monthly and yearly target accomplishment.

The reports says,

“These captains had found a way of manipulating the system by going into deserted areas such as city outskirts — where chances of other captains on service are usually less — and then booking a ride (from other than their primary smart phone). This way, the same captain used to get the same ride that they had booked themselves.”

The very clever game was only played when only few rides were remaining for completing a specific target so that bonus could be bagged. Yes, this was not a daily game but happened occasionally.

Bogus rides were also booked by the captains when they were away from house of work place. In order to reach the home or workplace back they would book the fake rides to travel back home or to work place. This way they could get home and make money by bonuses.

The sources say,

“Careem’s fraud detection system — they call it Sherlock — was quick to identify such ghost rides and some 374 captains were flagged who were found involved in manipulating the system.”

Careem has always chosen the best men for services and have trained them about their job. These captains too were warned about the breaking of rules and punishment.

A source says that about 50 captains were fired and their IDs were blocked. Now these captains won’t be able to work with any such ride-hailing company. Other captains who were found guilty were fined. Their bonuses were reserved and they were allowed to work with last warning being given.

Update:

The authorities at Careem shared the response regarding the initiative with the media. In their view,

“Careem believes in fair play and just rewards for our Captains. There is no tolerance for fraudulent practices which people use to try and deceive us.

Fraud is a crime and they are only harming themselves as Careem’s systems are very good at picking up suspicious activities.

It’s unfortunate that people resort to unfair means to make a bit of money, they only end up spoiling it for themselves as Careem can block them permanently and penalize them.”

Our news source ProPakistan have got a hand on the screen-grab that shows that captains were involved in the acts that should not be done. We are sharing with you those pictures form Careem’s fraud detection software.

Have a look:

The post Ride hailing service Careem fires captains involved in fraudulent activities appeared first on Techlist.

After seeing the pathetic condition of public transport many new ride hailing services have sprung up across Pakistan.

Limofied is one of the youngest ride-hailing services which has recently stepped in the business and was launched for the first time on Lahore.

Now it expands its ride-hailing business to Faisalabad.

They claim to be more comforting, convenient and cheap. They claim to give you a better experience of ride hailing. That’s why their customer care is open 24/7.

The services will be same as the services in Lahore but it will include two new services like MOTOTaxi (Motorcycle Taxi) and Rickshaw.

Limofied app is now allowing students to use MOTOTaxi service to go to colleges and universities on low cost.

Rates of new services are as follows:

MOTO Taxi:

• Base Fare: 50
• Per Km: 5
• Per Min: 1
• Minimum Fare: 70

Rickshaw:

• Base Fare: 50
• Per Km: 15
• Per Min: 1
• Minimum: 70

App is available on both android and apple users. If you are citizens of Faisalabad or Lahore you can avail this  ride-hailing service now.

The post Limofied Launches Its Ride-hailing Services in Faisalabad appeared first on Techlist.

Careem, a ride-hailing service which is running successfully in Pakistan has done successful experiments on providing customers with something new and convenient. Like economy, business and Wi-Fi cars now Careem is gearing up to launch Tezz. Tezz is a new Rickshaw Service initiative by Careem. Before Careem, Uber already launched Rickshaw Service in Karachi.

Rickshaw are part of every city and is a cultural ride in Pakistan. Careem will give it a new touch of rate and comfort.
The project starts today in Karachi and Lahore. Careem aims to expand this in other cities too.

The rates are quite reasonable. According to news Tezz will charge a base rate Rs. 60 and a minimum fare of Rs. 75. It will be available to limited users.

Junaid Iqbal who is the MD of Careem Pakistan said,

“Rickshaws are the transport lifeline for Pakistan’s urban populace. They operate out of stands, which makes for highly inefficient dispatching. We are doing a pilot project to see how well our technology can help accentuate the incomes of rickshaw drivers and provide a more economical option for commuters, woven with the ease that our technology provides.”

He further added,

“Careem will not compromise on the quality service that everyone loves. All Careem Captains will undergo thorough background checks and customer service trainings while all Tezz vehicles will be inspected as well.”

Careem is trying its best to facilitate its users and it is also successfully doing that. Wait and watch what’s next!

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