NADRA Launches Online ‘Proof of Life’ for Pensioners via Pak Identity App

The National Database and Registration Authority (NADRA) has introduced a digital “Proof of Life” service for pensioners, aimed at eliminating the long-standing challenges of physical fingerprint verification.

The new feature, available on the Pak Identity mobile app, allows pensioners to verify their identity online without visiting government offices. This reform is especially significant for senior citizens whose fingerprints fade with age, making traditional biometric verification unreliable.

Syed Shabahat Ali, NADRA’s Director of Media, said the initiative is designed to ensure “convenience and dignity for our senior citizens” by providing a sustainable digital alternative to outdated verification methods.

A Relief for Pensioners

For years, pensioners have faced repeated trips to NADRA centres, often accompanied by family members, only to encounter biometric rejections that delayed pension disbursements. The new digital system will save time, reduce stress, and restore autonomy to elderly citizens.

Step Toward Digital Governance

The service marks a milestone in Pakistan’s digital governance drive, showing how technology can improve public service delivery and reduce bureaucratic hurdles. If successful, experts believe this model could be replicated for other welfare and social protection programs.

However, challenges remain. Experts warn that digital literacy, smartphone access, and internet availability—particularly in rural areas—must be addressed to prevent digital exclusion of vulnerable groups.

By modernizing pension verification, NADRA has taken a key step toward making Pakistan’s public services more inclusive, efficient, and citizen-friendly.