In 712 police stations across Punjab, digital system has been introduced. The digital system is introduced by the partnership of Punjab Information Technology Board (PITB) and The Punjab Police.
The inauguration ceremony was held at the central Police Office, Lahore. The event was graced by the Prime Minister Mian Muhammad Nawaz Sharif, Chief Minister Punjab Shahbaz Sharif, IG Punjab and other noble officials.
Over the years people of Punjab have been facing problems to register FIRs for some reason or another. Not only one but manual registration can invite many problems. Like the biggest of all was threat to security and misplacement. These complaints were placed in cabinets from where it was difficult to find specific file from bundles. It can also feature some random human errors that could have caused a real problem during investigation. Moreover, it was time taking.
To solve the complaint issues, along with Criminal Record head offices been setup in 36 districts, the following reforms have been made:
- Establishment of “Front Desks/Reception Rooms” run by educated IT civilians
- Computerization of complaints through “Complaint Management System (CMS)”
- Data automation and improving readability through “Police Station Record Management System (PSRMS)”
- “Criminal Record Management System (CRMS)”. This system is meant for criminal record management and identification of criminals by using biometrics, physical appearance and previous crime history. The system is integrated with Tenant Registration System and Hotel Eye, as a result of which tenants and guests of hotels having a criminal record can be identified all over Punjab.
- Directing police to take action by monitoring of law & order through “Operational Media Center”
- IGP Complaint Center 8787
- CCTV monitoring of 5 cities of Punjab through “Punjab Safe City Authority” project
- “IGP Monitoring Cell” to oversee the IT-related activities of Punjab Police
“That the police should change their outlook and the negative “Thana” culture and make the environment friendlier for the visitors.”
He advised other provinces to opt such policy.