PTA to Acquire Automated Quality of Service Monitoring and Benchmarking System

The Pakistan Telecommunication Authority (PTA) has opted to purchase an automated Quality of Service (QoS) monitoring and benchmarking system for voice, SMS, and data QoS KPIs (KPIs).

The system will contain data collection and analysis (post-processing) modules, as well as related services, to assess voice, SMS, and data QoS KPIs for at least five (5) operators at the same time, with the possibility to extend to include more operators if necessary.

It would also require the measurement of all QoS KPIs. Both data collection and data analysis units should support all technologies, including but not limited to the Global System for Mobile (GSM)/ Code Division Multiple Access (CDMA)/ Wideband Code Division Multiple Access (WCDMA)/High-Speed Download Packet Access (HSDPA)/High-Speed Upload Packet Access (HSUPA)/High-Speed Packet Access+ (HSPA+)/Long Term Evolution (LTE)/ Voice over Long Term Evolution (VoLTE)/

The system would have to meet certain requirements, such as the ability to test and benchmark QoS across multiple mobile operators (i.e. continuous measurement of at least five mobile networks), with the goal of replicating end-user experience across various mobile networks, device types, and wireless technologies (i.e. 2G/3G/4G, etc.) currently in use in Pakistan, including AJK and GB.

It should be able to conduct field tests, measure, benchmark, and report QoS Key Advance Indicators (KPIs) as defined in mobile services licensees issued to Cellular Mobile Operators (CMOs) in Pakistan from time to time, as well as the PTA service quality regulation (Cellular Mobile Network Quality of Service (QoS) Regulations 2021).