OLX, Pakistan’s number one marketplace, has launched Its first offline customer facilitation center along with CarFirst at Packages Mall in Lahore. The official inauguration ceremony of this facilitation center held on Friday, February 28, 2020, at the Packages Mall in Lahore.
According to the press release, the facilitation center will host well recognized and trusted facilities such as OLX CarPro’s inspection area, a car inspection service launched by OLX which helps buyers in making the right decision before buying a car, and CarFirst’s Purchase Center where sellers can sell their cars without the hassle and get paid instantly. Whereas, in case of any queries, customers will also have the option of interacting with the OLX team directly at all times.
While talking about this launch, Country Manager of OLX Pakistan, Bilal Bajwa said,
“While online growth is highly scalable, offline channels have great utility as well, since they provide an in-person customer connect. The center will also serve as a transparent and safe exchange point whereby buyers and sellers can meet to transact and enjoy hassle-free facilities such as instant payments in a safe and secure environment.”
Commenting on the opening of OLX’s Facilitation Center and CarFirst’s Purchase Center, Country Purchase Manager of CarFirst, Mahrukh Naim Mirza, said,
“Convenience and catering to the demands of customers is at the core of everything we do at CarFirst and to that end we are happy to open our doors in Packages Mall. We’ve previously hosted multiple successful Car Galas in Packages Mall, and we receive a high traffic for our services from that region. CarFirst’s Purchase Center at Packages Mall will have all our trusted services, including Foree Payment which provides our customers with a quick, convenient and secure way of selling their car. Our customers at Packages Mall will be able to have their cars inspected, priced, and sold under one roof and also drive away with the full payment for their car, all within an hour!”
The OLX Customer Facilitation Center is a reflection of its commitment towards facilitating its customers in every possible way with innovative solutions and offerings where many more of such initiatives will follow in the future.
OLX has been operating in Pakistan since 2007 when the company’s principal; Naspers – One of the biggest technology investment group headquartered in Cape Town decided to expand its footprint in Pakistan in 2011. Since then, OLX has been pivotal in developing online marketplaces in Pakistan working in 14 diverse categories. OLX generates more than 20 Million page views in a day having 5 million App downloads. Over 50,000 conversations take place daily on OLX with an ad being posted every 2 seconds.
CarFirst is Pakistan’s most trusted trading platform, with a nationwide network of purchase centers and warehouses. CarFirst was founded in 2016 and has been the recipient of the largest Series ‘A’ investment in Pakistan from Frontier Car Group, and the largest Series ‘B’ investment from OLX Group.